Tested Before Customization

Every item sold by Print My Mags is inspected, tested and confirmed to be functioning before any printing or customization work begins.

This testing takes place before the product is altered with your custom artwork.

Once a product has passed our pre-print testing and customization has begun, the item becomes a made-to-order personalized product.

No Returns Or Exchanges

Print My Mags does not accept returns or exchanges on customized products.

This includes, but is not limited to, requests resulting from:

• A change of mind after ordering.
• Artwork or design preferences.
• Color preferences.
• Artwork placement approved during customization.
• Deciding that you no longer want the customized item.

Please carefully review your selected product, artwork, placement and order details before submitting your order.

Order Processing

Customized products require production time before they are handed to the shipping carrier.

Production begins after payment has been successfully completed and all required customization information has been received.

Production time is separate from shipping transit time.

During periods of high demand, holidays, product launches or unusually large orders, production may require additional time.

Changes & Cancellations

Contact us as soon as possible if you need to request a change or cancellation.

Because customized orders may enter production quickly, changes and cancellations are not guaranteed.

Once printing or customization has begun, the order cannot be canceled, returned or exchanged.

Shipping & Delivery

Available shipping methods and shipping charges are displayed during checkout.

Delivery estimates provided by a shipping carrier begin after your order has completed production and has been accepted by the carrier.

Carrier delivery estimates are not guaranteed by Print My Mags. Weather, carrier delays, holidays and other circumstances outside our control may affect delivery times.

Tracking Information

When tracking is available, tracking information will be sent after your package has been prepared for shipment.

Carrier tracking systems may take several hours to update after the shipping label is created.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an address error, contact us immediately.

Once a package has been transferred to the shipping carrier, we may not be able to change the delivery destination.

Additional shipping charges caused by an incorrect or incomplete address may be the responsibility of the customer.

Lost Or Missing Packages

If tracking stops updating for an extended period or a shipment appears to be lost while in transit, contact us and we can review the available shipment information.

If tracking shows a package as delivered but you cannot locate it, please check the delivery location, surrounding areas, other household members and the shipping carrier.

Destination Restrictions

Certain products may be subject to federal, state or local restrictions depending on the destination.

Print My Mags reserves the right to decline or cancel an order when we determine that a product cannot be shipped to the provided destination.

Customers are responsible for understanding and complying with laws applicable to their purchase, possession and use of the products they order.